IT Consulting

Reliable Networking and IT Services

Leading the Way in Technology Support for Business
IT Solutions Business Telephone Systems VoIP vs. Traditional PSTN
VoIP vs. Traditional PSTN PDF Print E-mail
VoIP (Voice over Internet Protocol) offers end users a lot of features and cost savings compared to the traditional PSTN (Public Switched Telephone Network) . The following table is a brief comparison of the two technologies:

Carrier Lines

PSTN           Dedicated lines required from the telco.

VoIP            All voice channels can be transmitted over the one Internet connection


PSTN           Each analogue telephone line uses 64kbps in each direction.

VoIP            Using compression, VoIP can use as little as ~10kbps in each direction. Further bandwidth can be saved by using silence suppression (not transmitting when the person is not speaking).

Features such as call waiting, Caller ID, conferencing, music on hold, etc.

PSTN           Often available at an extra cost.

VoIP            Generally available for free.

Remote PABX extensions for teleworkers and branch-offices.

PSTN           Very costly and require dedicated lines for each remote extension.

VoIP            Remote extensions are a standard feature.

Expansability and upgradeability

PSTN          Complex: can require significant hardware additions, provisioning of new lines, etc.

VoIP           Often just requires more Internet bandwidth and software upgrades.

Choice of companies to terminate calls

PSTN           Each line is provisioned by a single telco, meaning there is very limited least cost routing.

VoIP            Hundreds of VoIP providers to choose from to terminate calls.

Typical business line rental

PSTN           $40

VoIP            $11

Typical local call cost

PSTN           17c

VoIP            14c

Typical mobile call cost

PSTN           35c/min + flagfall

VoIP            32c/min (no flagfall)

Free Calls

PSTN           None

VoIP            To other VoIP users of the same gateway (eg., between offices)

IT Support Services

  • 24/7 Availability
  • Managed Servers, Desktops and Applications
  • Help Desk for Windows & Mac OS
  • On site & Remote Support
  • Remote Data Backup
  • Manage Firewall / Router / VPN

Learn More

Our Mission:

To make your IT work for you. We want you to focus on running your business, not dealing with technology problems and IT headaches.
IT Consulting